Building Management Services for
Condominium Corporations
Contract Negotiation and Implementation
At Strategic Property Management, we hire at competitive rates on behalf of the Corporation such people as may be necessary for the proper maintenance and operation of the property. We engage reputable service providers that are both reasonably priced and competent. We negotiate and implement a variety of contracts including preventative maintenance agreements; telecommunications provider agreements; and municipal easement rights. Preventative maintenance contracts are done to increase the life expectancy of a building’s systems and to minimize those costly, unexpected repairs. Typical preventative maintenance contracts include heating and cooling systems; roof inspections and drain cleaning; testing of plumbing backflow prevention devices; landscaping and snow removal; elevator maintenance; fire and life safety inspections; electrical inspections and thermographic scans; pest control; window cleaning; concrete and asphalt repairs; and painting touch-ups. Strategic Property Management can negotiate terms and conditions that are appropriate for the condominium corporation. We recognize the importance of scrutinizing legal agreements and reducing the liability on the owners. Some covenants can require the condominium corporation to take egregious steps and extend their responsibilities in a contract. Our experience with reviewing legal documents can ensure that your property’s contractual obligations are not unnecessary burdens to your investments.
Regular Property Inspections
Optional property inspections with detailed digital reports to keep owners fully informed about the condition of the property. Our inspections include thorough observations of the premises, documentation of repairs, and actions taken, all accompanied by high-quality pictures. This transparent approach allows you to see exactly what work has been done and what may be required, providing peace of mind and ensuring the property is well-maintained. Our office is conveniently located close to the QEW to allow for quick access to most major highways to inspect properties.
Monthly Reporting on Operations Activities
Every month, Strategic Property Management can provide a detailed report that keeps directors of the board informed about the operational activities surrounding their building. These updates include information on any repairs or maintenance completed, new leasing activities, additional revenue generated through contract negotiations, and overall property performance. Whether it’s a report on improvements made or simply confirmation that everything is running smoothly, we ensure the board of directors stay up-to-date on the status of the property.
Insurance Coverage, Appraisals, and Claims
Arrange for comprehensive insurance coverage for the property, including building damage insurance, commercial general liability insurance, legal liability insurance, boiler and machinery insurance, and directors and officers insurance. Additionally, we review and confirm that tenants maintain proper insurance as outlined in their leases, safeguarding against potential risks and reinforcing the stability of the property for all parties involved. We take full responsibility for handling all insurance claims from start to finish. Our experienced team coordinates with insurers, gathers required documentation, and facilitates inspections and appraisals, ensuring that claims are processed promptly and accurately. By managing all aspects of the claims process, we help to minimize disruption for owners and tenants, focusing on swift recovery and protecting the property’s value. Strategic Property Management proactively arranges for professional property appraisals to ensure that insurance coverage reflects the property's accurate and current value. Regular appraisals help us confirm that the insurance limits are sufficient to cover rebuilding or replacement costs, protecting owners from potential underinsurance. By aligning coverage with appraised values, we offer peace of mind that the property is fully protected against unforeseen events.
Long-Term Building Health Assessments
At Strategic Property Management, we assess the long-term life expectancy of major property components, including the roof, asphalt, walkways, windows, doors, and walls. Our expert evaluations help identify the current condition of these key elements and forecast their remaining lifespan, allowing you to plan for future repairs or replacements. This proactive approach ensures that maintenance is done at the right time, helping to extend the life of your property’s critical systems and avoid costly emergency repairs.
Arrange for Periodic Repairs
We promptly arrange for necessary repairs to maintain the integrity and safety of the properties we manage. We work with trusted and experienced contractors known for delivering quality work at fair prices. Repairs are carried out within the spending limits identified in our contract to ensure cost control and transparency. For repairs exceeding these limits, we typically present the board of directors with multiple quotes to ensure the best value and service. In the event of emergency repairs, we act swiftly to address the issue without delay, prioritizing safety and functionality while keeping the owner informed. We work hard to minimize any downtime experienced by tenants resulting from emergency work. If an insurable loss occurs and tenants are unable to use the building to carry out their work, we enforce any lease provisions that require tenants to carry business interruption insurance.
Handle Unit Owner Service Requests
Handle all unit owner and resident service requests and inquiries with professionalism, respect, and efficiency. Our team is dedicated to addressing day-to-day concerns promptly, ensuring that unit owners receive timely responses and solutions. We understand the importance of clear communication and courteous service, and we work diligently to maintain positive relationships with unit owners and residents while resolving any issues that may arise. Strategic Property Management prioritizes clear and responsive communication with unit owners, utilizing various channels to meet their needs. Whether by phone, email, letter mail, virtual meetings, or in-person conversations, we ensure that unit owners receive timely information and support. This multi-channel approach enables us to effectively address inquiries, share updates, and maintain positive owner relationships across all our properties.
24/7 Emergency Response to Building Events
Strategic offers 24/7 emergency response to handle any critical building issues, ensuring the safety and security of the property. Whether it’s a fire, flood, leak, building damage, theft, burglary, vandalism, medical emergencies, injuries, alarms, police investigations, or elevator entrapments, our team is ready to respond quickly and efficiently. We are committed to providing immediate assistance during emergencies, safeguarding both the property and its occupants while keeping owners informed every step of the way.
General Property Improvements
We have extensive experience in general property improvements, both inside and out. Our services include optimizing exterior and interior lighting by arranging LED retrofits or repairs, and handling rebate applications to help save on energy costs. We also manage regular repainting programs, litter pickups, and repairs to brick, concrete, and asphalt. From door replacements to comprehensive maintenance plans, we ensure the property stays in top condition, enhancing its appearance, safety, and long-term value.
Commercial Unit Management
Strategic Property Management has extensive experience managing commercial units in a variety of environments including strip malls, building complexes, retail, and shopping malls. Our property managers understand that proactive management of commercial units can encourage them to comply with essential maintenance protocols. By overseeing these critical tasks, we help maintain a safe, sanitary, and efficient environment, protecting both the property and the business operations while adhering to health and safety regulations.
Fire & Life Safety Systems
At Strategic Property Management, we prioritize fire and life safety with comprehensive services that ensure your property is fully compliant and secure. Our offerings include fire panel monitoring, regular inspections, and alarm testing, as well as coordinating fire drills. We also arrange for hydrant, extinguisher, and sprinkler testing, providing detailed reports to keep property owners informed. By staying on top of these critical safety measures, we help protect the property and its occupants from potential hazards.
Security & Monitoring Systems
Expertly manage security access control systems to ensure the safety and security of the property. Our services include overseeing door controllers, fob systems, video cameras, and other security measures. We ensure that all systems are operating efficiently and effectively, providing peace of mind and protecting the property from unauthorized access. Our comprehensive management approach helps maintain a secure environment while adapting to the property’s unique security needs.
Roof Systems Repairs & Maintenance Programs
We ensure that roofing contractors provide essential seasonal roof maintenance to ensure the integrity and longevity of the roofing system. Our services include implementation of thorough roof drain cleaning to prevent blockages and water accumulation, which can lead to leaks and structural damage. We also ensure the roofers address gravel and ballast displacement, realigning materials to maintain proper drainage and protect the roofing membrane. In addition, regular visual inspections can be arranged to identify and assess any damage or wear that may have occurred over time. By systematically checking for issues such as cracked or missing shingles, damaged flashings, or other signs of deterioration, we can address potential problems early and keep your roof in optimal condition. Our proactive approach to roof maintenance helps safeguard the property from costly repairs and ensures reliable protection against the elements throughout the year.
Landscaping Services
Coordinate regular landscaping services from April to November to enhance the beauty and functionality of the property. Our comprehensive landscaping management includes ensuring the routine maintenance such as lawn care, pruning, and seasonal cleanups. Additionally, we focus on improving outdoor areas by arranging for the strategic addition, removal, or replacement of vegetation, including flowers and shrubbery, to create visually appealing and well-maintained landscapes. By carefully planning and executing these landscaping enhancements, we ensure that the property's exterior remains vibrant and inviting throughout the growing season. Our approach not only improves curb appeal but also supports the overall health and aesthetics of your outdoor spaces, creating a welcoming environment for both tenants and visitors.
Snow Removal Services
Arrange comprehensive snow removal services from November to April to ensure safe and accessible properties throughout the winter months. We have a knowledge base of several local, trusted snow removal companies to call on. Our services include coordinating efficient snow piling and snow relocation to keep pathways and parking areas clear. We also ensure that salting services and salt bins are provided to prevent ice buildup and enhance traction. In addition to snow removal, we can address the aftermath of winter weather by power washing salt stains from concrete and brick surfaces, helping to preserve the appearance and integrity of the property. Our proactive approach ensures that your property remains well-maintained and safe during the winter season, minimizing the impact of snow and ice.
Plumbing Maintenance & Repairs
Arrange for backflow prevention devices to be tested to safeguard against contamination, and to comply with government regulations on testing. Other common tasks include regular flushing of catch basins or sanitary pipes to prevent blockages and maintain efficient waste removal. Additionally, we monitor plumbing equipment such as sump pumps to help prevent basement flooding and ensure reliable operation during heavy rains. By addressing these key plumbing components, we help maintain a safe, functional, and efficient plumbing system for the property.
Heating, Ventilation, and Air Conditioning Systems (HVAC)
At Strategic Property Management, we implement detailed preventative maintenance programs for HVAC systems to ensure optimal performance and longevity. Our services include: Rooftop Units: Regular inspections and maintenance for compressors, condensers, and evaporators. We check refrigerant levels, clean coils, inspect ductwork, and ensure proper airflow. Suspended Unit Heaters: Thorough inspections of burners and heat exchangers, cleaning ignition systems, checking gas pressures, and ensuring safe and reliable ventilation. Terminal Heat Pump Units: Maintenance includes filter inspections, refrigerant level checks, thermostat calibration, and ensuring proper heating and cooling functions. Thermostats: Regular calibration to ensure accurate temperature readings and efficient system operation. Air Balancing: Adjusting dampers, inspecting and cleaning ducts, and verifying airflow to ensure even air distribution and system efficiency. Air Exchangers: Maintenance includes filter cleaning, heat exchange element inspections, and verifying effective ventilation for indoor air quality. Our comprehensive approach helps prevent breakdowns, reduce energy costs, and ensure efficient HVAC operation.
Physical Building Management
for Condominiums
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Supervise, inspect, and manage those parts of the Property which require repair and maintenance by the Corporation in accordance with the provisions of its Declaration and By-Laws​
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Arrange and liaison with appropriate engineers as required for major capital expenditures so the Board can make informed decisions
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Experienced with performance audits, Tarion warranty assessment reports (WAR), Tarion warranty conciliations, reserve fund studies, etc.
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Hallway Refurbishments including Carpets, Wallpaper, Painting, Doors, Elevator Recladding
Strategic understands the importance of engaging reputable service providers to repair & maintain the condominium inside and out. Their licensed managers can coordinate performance audits and Tarion warranty assessments; arrange & interpret reserve fund studies; and suggest improvements to the property to increase the value of each unit. Strategic Property Management can offer regular property inspections & reports along with pictures & recommendations. SPM's staff is familiar with all types of building systems such as plumbing; electrical; heating, ventilation, and air conditioning (HVAC); building envelope; and concrete & asphalt. Hallway Refurbishments including Carpets, Wallpaper, Painting, Doors, Elevator Recladding